Customer stories

Real workflows. Real agencies. Real results.

These aren't hypotheticals. Each story below is a workflow Alita runs today for a home care or home health agency — the manual task it replaced, and what changed when it did.

500k+
Forms automated YTD
60–95%
Time saved on key workflows
95%+
Accuracy on task execution
99.5%
Platform uptime
The work, story by story

Four workflows, automated end-to-end.

EVV correction · flagship

EVV corrections that are always filed, always audit-ready

Home care agency · HHAeXchange
The challenge

Staff exported EVV corrections as PDFs and uploaded them to SharePoint by hand — a step easily forgotten in busy periods, and painful to reconstruct during an audit when the visit was months old.

The automation
PDF generation EMR navigation File upload Time & task update

Alita generates the PDF from the approved correction, logs into the EMR, files it to the correct patient visit record, and updates the verified times and visit tasks — the complete correction, handled end-to-end.

"We used to have trouble finding EVV correction forms during an audit — the correction bot got rid of those problems completely."

— Home care operations leader
Compliance monitoring

Real-time EVV compliance, monitored every 15 minutes

Large-scale home care agency
The challenge

Caregivers occasionally forget to clock in or out. The sooner they're reminded, the better the agency's EVV compliance score — but the data was locked in the EMR, reachable only by manual login and Excel export.

The automation
Extract EVV report Upload to warehouse Alert caregiver Repeat every 15 min

Alita logs into the EMR, pulls the compliance report, and sends immediate text reminders to caregivers who missed a clock-in — continuously, autonomously, around the clock.

State form uploads

250+ state forms a month, uploaded without a person touching them

Home health agency · Procura · Missouri
The challenge

Missouri requires Geriatric Health Evaluation forms every six months. Staff manually downloaded PDFs, logged into websites, navigated patient records, entered data, uploaded files, and updated status in Procura — 250+ forms a month, entirely dependent on memory.

The automation
Download & name PDFs Navigate records Upload & update status

The upload automation handles the entire workflow. When something needs a human, it emails staff with screenshots and suggested next steps — so exceptions get attention without the routine work landing on anyone's plate.

Named reference · orchestration

Thousands of hours automated across departments

Graham Healthcare Group
The outcome

Across multiple departments — from eliminating EMR inefficiencies to streamlining authorization retrieval to automating the filing of notes and forms — Automation Studio delivered measurable, quantifiable ROI in time savings, labor efficiency, and accuracy.

"Automation Studio has helped us automate thousands of hours of work across multiple departments. The measurable gains in time savings, labor efficiency, and accuracy have delivered a clear, quantifiable ROI."

— Tony Ott · VP of Information Technology · Graham Healthcare Group
Trusted by healthcare operations leaders

Real agencies, improving real business workflows, with Alita Systems every day.

Mary Free Bed AmeriBest Serenity Hmong Graham Healthcare Group GHG Residential Advantage HomeCare CSI TakeCare AHN Pearl's Hope

Your workflow could be the next story.

Bring your most painful operational process — we'll map it in a working session.

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